People who originally lived in Lagos may already know how Ikeja Electric works. But, if you are new to Lagos, you sure have a couple of information to catch up with, especially if you will be working from home and need light most of the time. Ikeja Electric Plc, with over 10,000 customers distributes electricity to several locations within Lagos state while catering to other needs such as bill payment and meter requests.
Ikeja Electricity Distribution Company
Ikeja Electricity Distribution Company also known as IKEDC has a vast distribution network that consists of 90 33KV feeders, 286 11KV feeders, 65 injection substations, and 18,942 distribution substations. The electricity company makes sure that all customers can enjoy good electricity while having them pay their bills in one place seamlessly. Most houses in Lagos use prepaid meters; if you are new to Lagos, before renting an apartment, it is important to check whether each tenant uses individual prepaid meters so that everyone can access and control how their electricity works.
If you are allowed access to a personal prepaid meter and your source of electricity falls under IKEDC, that means you get to pay your bills or renew your electricity subscription using the services of IKEDC.
Ikeja Electric Prepaid Meter
Now, if you need to know how the Ikeja Electric Prepaid Meter works, here you go; all prepaid meters issued by Ikeja Electric have a meter number attached to them. It is with this prepaid meter number that you get to recharge your meter. A prepaid meter is issued to only people who have requested and usually, it takes about a few weeks to a month before the IKEDC comes to install the meter wherever you want it to be. If you are requesting a new prepaid meter, here is the process:
- Visit the Ikeja Electric website at kyc.ikejaelectric.com
- Create an account that gets you registered with them using your real name, and active phone number.
- You may also have to provide the full address of where you live.
- Then, you will be allocated a date for metering via SMS.
- The IKEDC comes around on the day allocated to check a suitable location for metering with the consent of the customer.
- After coming to a final agreement with the customer, the meter gets installed.
Ikeja Electric Payment
There are different ways to make payments on Ikeja Electric. If you like, you can go on their website as seen here, input your meter number, phone number, and email address, then you can proceed to make payments. You can also decide to make payments on Ikeja Electric through your bank apps. The only thing you need to pick Ikeja Disco, also known as Electricity as your service provider, then provide your meter number, select the amount you are willing to pay, and then go ahead to make payments.
Most people prefer to use their banks because it feels more personal and the transaction is faster.
How to check your balance on Ikeja Electric
After you have recharged your meter line, it is important to check what your balance is. The value of electricity recharged comes in units; so, to check your balance, you can input 01 0r 009 on your meter and press enter, and then your current balance is displayed. Your balance can also tell you how much more you need to recharge.
Ikeja Electric Customer Care
If you need to get through to Ikeja Electric or have any major concerns or complaints, you can reach them at 01-7000249 or send them an email at customercare@ikejaelectric.com.