For a few years now, Nigerian banks have adopted the style of hiring fresh graduates who have just completed their National Youth Service for entry-level roles/graduate trainee programs. This program aims to train the graduates for a couple of months in different fields before launching them right into the proper banking world. Some of the candidates, however, already have skills that can be useful to banks and what they need is a sort of brush up or upskill. So, if you have been looking to belong to the workers of a financial institution, read on to find out the different jobs you can apply for that could fetch you a reasonable salary.
Entry-Level Bank Jobs
What comes to mind when you hear about entry-level bank jobs? These are jobs available in different banks across Nigeria specifically for fresh graduates or people just starting out their careers in a particular field. Looking to find the top-paying ones? Here you go:
Data Analyst
Without any doubt, banks have a lot of data to process and work on ranging from the number of people banking with them to the number of accounts and also the revenue generated in every category/department. The job of a data analyst in a bank includes collecting all sorts of data, processing them, and analyzing them to get information that may be financially profitable to the organization. Also, it could be beyond financial profitability, they may gather information about the customers for the sole purpose of finding ways to improve their experience.
Read also: Data Analyst: Job Description, Skills and Responsibilities
Software Engineers
Every Nigerian bank runs a mobile banking service that allows their customers to use an app to access their bank accounts. These mobile banks require that you log into them with your details which usually include your name and password. Also, on these apps, you can send and receive money, recharge your phones and electricity, and perform every other financial transaction. All of these actions are made possible because every bank works with one or more software engineers. The responsibilities of a software engineer include building and enhancing digital banking systems that customers will find useful and also providing technology solutions that the bank can leverage.
Cashiers
Usually, whenever a customer is admitted into the banking hall, cashiers are fitted in every corner of the hall because their responsibilities include receiving money from customers who are willing to deposit it into their bank accounts or send it to someone else. Sometimes, upon request from the customer and confirmation on the database, they also issue cash to customers. Some other functions of a cashier may include assisting customers to check their account balances. Whether a cashier is sending money or giving money to the customer, they must pay close attention to every detail to avoid loss or mismatch of transaction.
Customer Care Representatives
When customers have their money in a bank, they do all they can to protect it. Hence, when they perceive an issue or they need to inquire about what they are not clear about, they either pick up their phones to call the bank’s customer care line or walk into the banks themselves (depending on the severity of the issue) The bank workers they meet with when they call the bank or go there are called the customer care representatives. Their job is to attend to customer complaints, empathize with them when they have a problem with a transaction or their account, and provide effective solutions that tackle the problem.
Related: Highest Paying Banks in Nigeria
Cybersecurity Specialists
Banks have several databases to protect considering that it is a financial institution. Cybersecurity specialists who know their onions can gain an entry-level position in a bank to help them protect every sensitive information and digital installations. This can help the bank reduce the risk of being at a loss because there was a break in their database or important information was leaked. Just the way banks utilize safes to keep cash, they must also employ cybersecurity personnel to guard their entire database.
Security Guards
If you have ever visited a bank, then, it is most likely that the first person you come across is a security guard. The job of a security guard spins around admitting people into the banking premises and showing them the way to go. Also, they are required to stay alert and be observant of people who come in and go out of the premises. While security guards are stationed at the entry and exit of a banking environment, they must also be able to approach people who look suspicious before they move into the banking hall.
Social Media Experts
If you look up a bank on Instagram, Facebook, or Twitter, you will most likely find them there, engaging their customers and putting up different activities that showcase what they have been up to. While every other staff is all about their business, social media managers/experts continue to make sure that the bank has a solid social media presence by posting relevant content, posting to stories, conducting polls that people can participate in, and responding to customers who care to engage with the posts. Some customers even see the posts as an avenue to complain to the comment section and a customer care person takes it up from there.
Graphics Designers
Every Nigerian bank has a brand identity, GTbank goes with an orange brand color, Union Bank – blue, United Bank of Africa – red, Wema Bank – purple, and goes on like that for every other bank. Also, First Bank has the image of an elephant as its brand identity, every other bank has an entity that represents them too. The point is that all of these colors and images are well thought out by graphic designers after they have received from a bank, what their peculiarities may be. Also, when a bank needs to make a digital post on social media or create a banner for a certain event, Graphic designers are the best to work with. Taking the last GTCO food event, for example, the banner looked really great, catchy, and pleasing. It marinated everywhere on social media and this positively impacted the number of people that attended the event.
We know that the viral gist is that people don’t hire entry-level candidates but you know you can’t be sure unless you try. Every year, at least thrice, Nigerian banks such as Access Bank, Guaranty Trust Bank, Union Bank, First Bank, and many others roll out opportunities that many entry-level people may find beneficial. Look out for any of these banks and check their social media pages to know whenever they are hiring.