For some time now, we have seen studies and research carried out on the
impact Artificial Intelligence has in sectors associated with law, education, health, and a host of
others. Perhaps you have even come across one or two articles where the
relationship between Human Resources and Artificial Intelligence is discussed, but not in a simplified manner.
As a HR solutions company for Africa, WorkflowsHR prides itself on innovation
and seamless HR processes for African companies; we realise just how much
role technology can play in solving problems and easing burdens for
businesses.
In this post, we will be sharing some thoughts about how far AI has come in HR
and the prospects for the future. Why is this? We know that AI is the next big
thing, not just in other sectors, as previously highlighted, but also in HR.
How To Define Human Resources (HR)
To define human resources, understanding what is expected from a HR
professional or HR department is significant. Just like a product, you can only
give a review after testing. Likewise, for any delicacy, tasting is required
before evaluation.
For HR, we can extract our definition by first understanding what they do.
Easy!
When you see a company’s staff with productive input and visible output, you
can identify that they’ve got a good HR system. HR is a vital part of any
business. HR is that engine whose main function is to maximise employee
productivity and protect the company’s workforce-related issues.
Simply put, HR helps in developing and enhancing employee performance in
an organisation, including increasing creativity and innovation, career
development, organisational mobility, and integration of technology for the
company’s growth and success.
Artificial Intelligence and Human Resources
Artificial intelligence and human resources cannot be adequately expressed in
this post without acknowledging innovation. Whether it is in developing an
idea or trying to execute the idea through people, innovation precedes
excellence.
As evidence of excellence, HR professionals now consider adopting AI in their
roles and how they also prepare the workforce. This is so because AI can
provide functions that in return lower benefit costs and increase employee
engagement.
For instance, Workflows HR offers software that is tailored to transform
complexity into simplicity in an all-in-one centralised hub. This innovative
approach maximises a streamlined organisational workforce for employee-
employer experience.
Studies show that AI is becoming popular in HR for some of these features,
which satisfactorily, Workflows HR provides:
Employees clocking in and out from anywhere without constraints
Flexible schedules for employees from any location or preferred device
Total autonomy for employees to log in their hours, request time off, and
track the hours spent on a project
Tracking attendance patterns, productivity, and syncing time data with
organisational payroll systems.
Aptly defined, AI is the ability of computer systems to perform activities and
tasks that are relative to human intelligence. These abilities are demonstrated
through learning, reasoning, understanding natural language, and problem
solving.
AI allows HR to channel time to tasks that are more productive.
And since every solution can also be associated with risks, HR plays a vital role
in ensuring that there is a responsible deployment of AI while focussing on
opportunities that every business uses to thrive, such as hiring the best
talents, retention, and employee development.
