An operation assistant basically does the administrative duties of an organization. Their job descriptions vary according to the company’s line of work. They make sure a company runs effectively through various employee training programs, Resolving customers’ complaints, and getting skilled individuals to join the workforce. They cooperate with the managers and staff to deliver quality services to their clients and customers. They also examine all operations and give suggestions that will help bring about improvement.
How to kickstart your career as an Operation Assistant
Anyone can be an Operation assistant as long as you set your mind towards it. To become an Operation Assistant, you need to:
Have strong interpersonal skills
This includes your ability to show empathy and support towards your colleagues and every other individual you meet at your workplace. It also includes your ability to handle disputes and avoid being biased.
Industry experience
Relevant experience in the role would give you an edge to get the job role as an operation assistant.
Obtain a bachelor’s degree
Have a degree in related courses like Business Administration, Hospitality management economy or have professional certification in certified professional secretary, Certified office Manager, Microsoft office specialist
Have good Organization and Effective Time management skills
Your ability to do things in an orderly and neat manner is essential to this role. You are also expected to meet up with your scheduled deadline as well as ensure that all employees manage their work time effectively.
Good verbal and written communication skills
As an operation assistant, effective communication skills should be your priority. You should be able to portray a quality image of your company’s talents through your communications. You will be assigned to tasks that will require you to have a discussion with clients, and customers and to give a speech at events.
Ability to work with or without a Team
A good operation assistant should be able to work corporately with their team members, give room for opinions and suggestions as well embrace new ideas from team members. You should also be able to work on your own without any supervision. It shows that you are capable at your job post.
Here are a few operation assistant Job roles for you to have an idea of what is required in an organization.
- Planning and scheduling of meetings, retreats, and training.
- Assist the manager in carrying out daily activities
- Sorting, organizing, and safekeeping of important documents
- Monitoring all ongoing operations, coordinating projects and innovation ideas to fix issues affecting the company.
- Creating strategies to build and increase sales
- Assisting the Human Resources department in the onboarding of new talents.
- Writing and Compiling reports
- Answering work-related questions
- Ordering of inventories
- Effective communication with clients, staff, employers, vendors and suppliers
Salary of an Operation Assistant
The salary range for an operation assistant is between 100,000 NGN and 250,000 NGN monthly with other benefits according to the company salary structure and location. The benefits may include:
- Flexible working hours
- Health insurance
- Tuition Reimbursement
- Employee discounts